.pro.az FAQ

1.1. Domain – space within the World Wide Web managed in centralized manner and served by domain names’ servers (DNS). Domain is identified by domain name.

1.2. Domain registration – input of information on domain to the database.

1.3. Domain administration – implementation of organizational and technical arrangements to provide domain’s functioning.

1.4. Cancellation of registration – discard of information on domain from database.

1.5. Administrator – legal person conducting registration and administration of domains.

1.6. Registrar – legal person conducting registration and administration of domains based on the contract with Administrator.

1.7. Registrant – natural or legal person, state or local self-governing body using domain name.

2.1. Registration and technical support of domains are conducted on the basis of contract signed by Administrator/Registrar and Registrant.

2.2. Person desiring register domain name sends properly filled application form to the e-mail address of Administrator: info@nic.az.

2.3.Proper application form for domain registration in AZ zone can be obtained on registrator's site :

2.4. Application form for domain registration in AZ zone can be sent to the e-mail address of Registrant.

2.5. One application can be used only for one domain name.

2.6. Confirmation of application’s receipt is sent within 24 hours.

2.7. All applications are considered on the same standards.

2.8. Correctly composed application is examined during three working days, and information about it is sent to Registrant. If required, Administrator/Registrar can demand documents confirming information reflected on application.

2.9. All connective people mentioned on the application must be available by e-mail. Otherwise the Administrator/Registrar is not responsible if they don’t get informed.

2.10. In cases if more than one applications for registration of the same domain name are received, they will be examined by the order of their arrival time.

2.11. Contract between Administrator/Registrar and Registrant is signed after receiving positive reply to the application.

2.12. If one person applies for registration of more than one domains, he must sign contracts for each of them separately.

2.13. Registration term of domain name is 1 year.

2.14. Regulation for carrying out payments in accordance with earlier defined prices for registration and technical support of domains in AZ zone is defined based on the contract signed by Administrator/Registrar and Registrant.

2.15. Domains of “common use” include such GENERIC type domains as com.az, org.az, mil.az, edu.az, biz.az, gov.az, info.az, pp.az, name.az, net.az, int.az. Decision to award to other domains the “common use” status is made by Administrator. “Common use” domains are registered in below order:

3.1. At the time of contract signing Registrant has to possess at least two DNS servers (primary and secondary) providing functioning of domain name. These servers have to be placed in two separate IP networks and reliably connected to the Internet. “Reliable connection” means that communication delay with the server must occur not longer than two hours a day. Maintenance of mentioned servers should correspond to the requirements determined by international documents (RFC-1032, RFC-1033, RFC-1034 and RFC-1591). Information on domain name servers has to be conformable to the current status of network.

3.2. Domain name must contain minimum 3 and maximum 63 symbols (characters of Latin alphabet, cpr144449003101 numbers, dash “-“).The dash cannot be used at the beginning and end of the domain name.

3.3. For the registration of domain names for state and local self-governing bodies of the Azerbaijan Republic it is recommended to use third level zone qov.az.

3.4. Registrant is advised to choose domain name suitable to its own name. Registrant must not use geographical names, other persons’ names and well-known trade marks as a domain name.

3.5. Administrator/Registrar is not responsible, if Registrant violates rights of other persons or organizations by using names or trade marks belonging to them.

3.6. Following are reflected in database:

3.7. Registrant is responsible to provide actuality of information about him/her/it reflected in database. Registrant must inform Administrator/Registrar about it within one month in cases of any change or update of information in database. 3.8. Administrator/Registrar promptly informs (notification) Registrant using all contact forms, information on which is reflected in database, on any inexactitude in database information provided by Registrant during registration time, if such take place. If Registrant doesn’t provide within month new information or documents demonstrating credibility of above-mentioned information, registration of domain name will be cancelled.

4.1. In following cases registration of domain name can be rejected:

4.2. Substantiated decision on rejection of registration of domain name is presented to Registrant within 3 days. Registrant can file an appeal against this decision.

5. A month before termination of registration Administrator sends to the Registrant inquiry about prolongation of registration term. If within this period Registrant doesn’t apply for prolongation of term, after termination date of contract the domain name will be canceled. After Registrant’s application for prolongation of domain name’s registration, the contract with him is prolonged for 1 year and information on domain name is held in database for next registration term. At prolongation of the contract its conditions may be changed on the basis of a bilateral agreement.

6.1. Administrator/Registrar doesn’t take part in relations between Registrant and any third party for the administration of domain.

6.2. Domain name is not subject for property right and cannot be a subject for purchase and sale contract.

6.3. Assignation of domain name to other legal entity or natural person can take place only after the written application of Registrant.

6.4. A new contract on registration of domain name between Administrator/Registrar and new owner of domain name is signed.

6.5. In following cases domain name’s registration can be cancelled before termination date:

6.6. In following cases technical support of domain name can be stopped immediately:

6.7. Administrator/Registrar informs Registrant within 24 hours on decision on cancellation of domain name registration before termination date or stopping technical support of domain name.

6.8. Administrator/Registrar restores technical support of domain name within 24 hours after elimination of cases causing stoppage of technical support. Stoppage time of technical support of the domain name doesn’t cause proper break of registration term’s flow.

6.9. Registrant can file an appeal against the decision of Administrator/Registrar on cancellation of domain name registration before termination date or stopping technical support of domain name.

7.1. All arguable conditions related to the registration and administration of domain name are examined in accordance with the proper legislation of the Azerbaijan Republic.

7.2. If efforts towards solution of arguable conditions related to the registration and administration of domain name by negotiations don’t give positive results, then parties can properly apply to jury or courts of the Azerbaijan Republic.